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Post Ticketing Fees

Post Ticketing

Post Ticketing Fees

The following fees apply per passenger, per ticket for services requested after a booking has been confirmed.

Agent-Assisted Cancellation 1 — Within 24 Hours of Booking

Applies To For Amount per Ticket
Agent-Assisted Cancellation 1 Cancellation requested within 24 hours of booking Domestic: $50
International: $75
Business & First Class: $75

Cancellation & Refunds (After 24 Hours)

Service Air – Economy Air – Business/First
Domestic International Domestic International
Agent-Assisted Cancellation 1 with Future Credit $50 $50 $100 $100
Agent-Assisted Cancellation 2 with Refund $100 $250 $250 $250

Changes to Existing Bookings (Exchange)

Service Air – Economy Air – Business/First
Domestic International Domestic International
Within 10 days of the new travel date 1 $50 $50 $100 $100
Beyond 10 days of the new travel date 2 $100 $250 $250 $250

Additional Exchange Services

Service Air – Economy Air – Business/First
Domestic International Domestic International
Agent-Assisted Waivers
Fees for agent assistance in processing airline refunds, credits, or special service requests 3 		$50 $50 $100 $100
Special Service Request Categories 3
Death / Bereavement Duplicate Ticket Infant Ticket Medical Cases Military Name Change Name Correction No Show Ticket Reinstatement Routing Changes Ticket Validity Extension Unaccompanied Minor (UNMR) Visa / Schengen Visa Issues

Important Information & Notes

  • 1 Most airline tickets are non-refundable unless specifically stated otherwise. Refund eligibility depends on airline fare rules and our ability to obtain waivers from the airline.
  • 2 All airline refunds or travel credits are governed by the respective airline's policies, procedures, and fare conditions.
  • 3 Special Service Requests – All requests are subject to airline approval and compliance with airline travel policies.
  • Post-ticketing service fees shown during the payment process may appear in your local currency.
  • Passenger categories may include: adult, child, infant, student, senior, and military travelers.
  • Post-ticketing service fees for exchanges, cancellations, refunds, and credits are applied per passenger and per ticket.
  • All post-ticketing service fees are non-refundable and may change without prior notice. These fees do not include additional airline-imposed charges.
  • Government taxes and airport fees may vary depending on destination and airline regulations. Only the final total displayed during checkout will be charged.
  • Name Misspelling – Occurs when the passenger name does not exactly match the government-issued identification.
  • Visa/Passport Decline – Supporting documentation may be required for processing.
  • Baggage Issues – Baggage tags and receipts may be required for verification.
  • No-Show – Documentation explaining the missed flight may be required.
  • Denied Boarding – Airline confirmation or documentation may be required.
  • Duplicate Tickets – Copies of duplicate tickets for the same itinerary may be required for review and refund eligibility.